Last Updated: [Insert Date]

Welcome to CapNation Sales Shop (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website www.capnationshop.com and the purchase of authentic MLB team caps from our online store. By accessing our website and making a purchase, you agree to be bound by these Terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for baseball fans aged 18 and older who wish to purchase authentic MLB team caps. By using our site, you represent that you have the legal capacity to enter into binding contracts.

1.2 Intellectual Property

All content on our website, including logos, designs, text, graphics, and product images, is the property of CapNation Sales Shop or our licensors and is protected by intellectual property laws. The MLB team names, logos, and related marks are trademarks of their respective owners. Our use of these marks is for product identification only and does not imply endorsement.

2. Products and Services

2.1 Product Description

We specialize in authentic MLB team caps featuring:

  • Officially licensed MLB team logos and designs
  • High-quality materials and construction
  • Teams including Arizona Diamondbacks, Cincinnati Reds, Cleveland Guardians, Miami Marlins, St. Louis Cardinals, and Toronto Blue Jays

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and cancel that portion of your order.

3. Orders and Payments

3.1 Order Process

To place an order:

  1. Select your desired MLB team cap
  2. Add items to your cart
  3. Proceed to checkout
  4. Provide accurate shipping and payment information
  5. Review and confirm your order

You will receive an order confirmation email once your purchase is complete.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Taxes

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. You are responsible for any customs duties or import taxes that may apply to your order.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after shipment

We currently ship worldwide except to certain remote areas and parts of Asia.

4.2 Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information once your order ships. Delivery times may vary depending on customs processing in your country.

4.3 Delivery Issues

If your package is lost or significantly delayed, please contact us at [email protected]. We will work with the carrier to resolve the issue but cannot guarantee delivery times.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of receiving your order, provided that:

  • The item is unused and in original condition with all tags attached
  • The original packaging is included
  • Proof of purchase (order number or receipt) is provided

5.2 Non-Returnable Items

The following items cannot be returned:

  • Caps showing signs of wear or adjustment (for hygiene reasons)
  • Items purchased during clearance or special promotion events

5.3 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected] with your order number
  2. Wait for approval and return instructions (within 2 business days)
  3. Ship the item back to our Sacramento facility using a trackable method

Customers are responsible for return shipping costs unless the return is due to our error.

5.4 Refunds

Refunds are processed to your original payment method within 5-10 business days after we receive and inspect your return. Original shipping fees are non-refundable.

6. Customer Responsibilities

  • Provide accurate and complete information when placing orders
  • Ensure someone is available to receive deliveries
  • Inspect products upon delivery and report any issues immediately
  • Comply with all applicable laws and regulations regarding online purchases

7. Limitation of Liability

CapNation Sales Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new Terms.

9. Contact Information

For questions about these Terms or our products:

CapNation Sales Shop
4463 Riverwood Drive
Sacramento, CA 95814
United States
Email: [email protected]