Last Updated: [Insert Date]

At CapNation Sales Shop (“we”, “us”, or “our”), we value your trust as a baseball fan shopping for authentic MLB team caps. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.capnationshop.com.

1. Information We Collect

To provide you with a seamless shopping experience for your favorite MLB team caps, we collect the following types of information:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our PCI-compliant system), and phone number (optional for shipping updates).
  • Device Information: We automatically collect IP address, browser type, operating system, and device identifiers to optimize our website for baseball fans worldwide.
  • Usage Data: We gather information about how you interact with our site, including pages visited, products viewed (such as Diamondbacks or Blue Jays caps), and time spent on pages.
  • Cookies Data: Like most e-commerce sites, we use cookies to remember your preferences and shopping cart items. See Section 6 for details.

2. How We Use Your Information

As an official MLB licensed retailer, we use your data responsibly to:

  • Process your orders for authentic MLB caps and provide customer support
  • Communicate order confirmations, shipping updates, and respond to inquiries
  • Improve our website experience for international customers (excluding some remote areas)
  • Prevent fraud and enhance payment security (we never store full payment details)
  • Send marketing communications (only with your consent) about new team cap arrivals or promotions
  • Comply with legal obligations as a U.S.-based business

3. Data Sharing and Disclosure

We take your privacy seriously and only share information when necessary:

  • Service Providers: We share data with payment processors (Visa, MasterCard, PayPal, JCB), shipping carriers, and IT service providers under strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law or to protect our rights as an MLB licensed retailer.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.
  • Never Sold: We do not sell your personal information to third parties.

4. Data Storage and Security

Your security is as important to us as the quality of our MLB caps:

  • All transactions are protected with 256-bit SSL encryption
  • We maintain PCI DSS compliance for payment processing
  • Data is stored on secure servers with limited access
  • We implement 24/7 fraud monitoring systems
  • Full payment details are never stored on our servers

While we implement these measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor their accounts.

5. Your Rights and Choices

As our valued customer, you have rights regarding your data:

  • Access & Correction: You may review and update your account information
  • Deletion: Request deletion of personal data, subject to legal requirements
  • Marketing Opt-Out: Unsubscribe from promotional emails at any time
  • Data Portability: Request a copy of your data in a machine-readable format

To exercise these rights, contact our Sacramento-based team at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

  • Essential Cookies: Required for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve our site for baseball fans worldwide
  • Marketing Cookies: Used with consent to show relevant cap promotions

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding some remote areas), your data may be processed in the United States. We ensure appropriate safeguards are in place for international transfers.

8. Children’s Privacy

Our MLB caps are designed for fans of all ages, but our website is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For privacy-related questions, contact our customer service team:

CapNation Sales Shop
4463 Riverwood Drive
Sacramento, CA 95814
Email: [email protected]

Thank you for choosing CapNation Sales Shop for your authentic MLB team caps. Play ball!